Terms & Conditions/Return Policy

DEFINITIONS

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

 

PAYMENT

All payments are due upon completion of order.  If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped.  The buyer forfeits the ownership of any items due to non-payment.  Bank statements will show a purchase from Golden Piggy Bank, LLC.

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via e-mail. You can always verify availability by calling Customer Service at (888) 928-7734.

 

SHIPPING POLICY

All orders are shipped directly from the manufacturer. The length of time it will take to arrive depends on the production time of the designer. Most orders ship within 3-4 business days. If ship time is longer than the average 7 days it will be listed in the product descriptions or the buyer will be notified. Please expect to add 2-3 days for holiday orders. 

  If an item is lost during shipping, the total cost of the item including shipping will be refunded to the buyer by the seller.  Rush orders are not an option at this time.  If an item is damaged during shipping, the seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer. Exchanged items along with orders that use a store credit are not eligible for free shipping.

 

REFUND/RETURN POLICY

Items are entitled to be refunded or returned if the buyer notifies the seller within 15 days of the date of purchase.  The buyer must contact the seller by submitting the Returns form.   Not all merchandise is returnable.  Shipping charges incurred for returned or exchanged merchandise is the responsibility of the buyer and will be billed to the customer who placed the original order unless otherwise specified.  Credits to credit cards can take up to two weeks to process.

LittleToyBoutique asks that merchandise be returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging and that you include a copy of the invoice or packing slip with your reason for return.

PLEASE NOTE: All Final Sale merchandise is Final Sale, NO RETURNS, NO EXCHANGES.

 

CANCELLATION

An order may be canceled up until payment has been processed.  Once the payment is processed, the buyer is responsible for the payment.

 

COMPLAINTS

Any complaints about items or the seller should be submitted to our support team.  Please contact us.  There is no guarantee of a resolution.  Each case will be looked at individually and the seller will be in contact. 

We are not responsible for shrinkage or bleeding as a result of washing your item(s). Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

 

LEGALITIES

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services.  If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics, and products. Reproduction is prohibited other than in accordance with the appropriate copyright notice.

Any dispute arising out of such use of the website is subject to the laws of Colorado.

 

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.